Frequently Asked Questions
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What are Giclées?
Giclée (pronounced ZHEE-clay) means“spray of ink.” The original painting is scanned into a computer with a high-resolution digital scanner. Color manipulations are made so the scanned image will be an exact color match to the original. The image is then sent to a state-of-the-art Roland printer The fade-resistant, ultraviolet inks are rated to last from fading over 125 years!

The images on this site are from the original scans used to print her artwork and are very representative of color and detail. These Giclées represent Jo's work better than any other medium. They are limited editions, hand-signed and numbered, and will last for generations to enjoy.

Wild Mountain Watercolor Giclées are printed by Sharpe Images. (Opens in a new window.)
For more about Giclées, Click here.

What is a deckled edge?
The edges of the printed on watercolor paper are not cut, but hand torn. Click to see example. Some of the watercolors are printed all the way to the deckled edge and are suitable for "floating" in a frame. Click to see example.

What materials are used for the Giclées?
All limited edition Giclées are produced on 100% rag archival watercolor papers and authentic archival canvas. Open editions are traditional lithographs are printed on acid free card stock.

What is an Open Edition Lithograph?
It is a standard 4-color process image printed by standard offset press methods. Jo's Open Editions are high quality lithographs on heavy acid-free paper. They are not limited editions but Jo does personally sign each print.

How can I place an order?
At this time we do not have online ordering, but we hope to soon! Please vist the Ordering page for more information.

What are my framing options?
We carry many framed pieces in Jo's gallery at Ridge Runner Naturals in Waynesville. Unfortunately there is no way to illustrate all of them on this site. In addition, because of the variation in monitors, it is impossible to match colors exactly. We suggest that if matte and frame color are critical, taking your print to a local frame shop will give you the best results. If you are close enough to Waynesville to visit Jo's gallery, we offer a wide range of framing options, including genuine barnwood molding. We will be happy to email photos and prices of framed prints that we have in stock, but can't guarantee the accuracy of the colors.

What is your return policy?
Returns are accepted for full credit or exchange. All returns must be in original packaging and original condition. We cannot refund any shipping costs. Please contact us via phone or email before returning any items.

What about damaged items?
We make every effort to package in a manner that will insure safe arrival and we rarely have damages. Please contact us to report damages before returning them. This will allow us to take the appropriate measures for replacement and claims. Return shipping, if necessary, will be refunded.

How do I become a dealer?
Please CLICK HERE and submit your information.

Who can I contact with suggestions or comments on the website?
The WEBMASTER, of course! Remember, all of Jo's artwork and the content of this website is copyrighted!

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